HAPPY THANKSGIVING! 15% OFF TODAY ONLY! We have a 10 day business turnaround time (does not include weekends or holidays)

FAQ

HOW DO I MAKE THE MOST OF MY PURCHASE?

Great question! Our Build Your Own duo and three pack are the easiest way to save money on regular purchases. You can pick from any of the fabrics for the three pack and any non-character or team scrunchie for the duo. We also offer the 12 month holiday pack! We hand select 12 holiday and seasonal themed scrunchies to help you celebrate the whole year! 

DO WE HAVE A SUBSCRIPTION SERVICE?

Yes and no! We have our new Scrunchie of the Month, we just don't make you commit to a monthly, recurring purchase. The SotM is hand selected by me and will not be available for sale in the shop so that means you'll be getting a very limited scrunchie each month!

WHAT IS THE DIFFERENCE BETWEEN SIZES?

This is the most commonly asked question and now here's your go-to scrunchie sizing chart:

  • Adult size - roughly 7.5" in diameter made for teenage to adult sized wrists. These are meant for all types of hair from thin to thick hair. We are happy to make them slightly bigger for extremely thick hair, but this size is adequate to keep your hair up with no headaches!
  • Child size - roughly 5.5" in diameter made for toddler sized wrists and for short hair. If using these for short hair only, note that they may not fit on the wrist comfortably when not in use. 
  • Shrunkie size - these minis are for half up hair styles, end of braids and babies or toddlers with very fine hair. Think of the clear elastic bands but covered in fabric!

HOW LONG WILL IT TAKE TO GET MY ORDER?

We use 1st Class USPS shipping for all US orders which take 2-4 days to be delivered after processing time (7 business days). Please note Business days does not include Holidays or Weekends.  Everything we make is almost like a Pre-Order; where we get the orders and then we make them and send them out- so please allow adequate time! If you do have a request sooner than expected- just let us know and we will do our best to accommodate you. For all international orders- it depends on the country where it is being shipped to. It is usually around 2-4 weeks though after processing time. 

WHAT ARE THE SCRUNCHIES MADE OF? 

Each scrunchie is handmade right here in Ohio by three people. They're typically a quilter's cotton which means they can be a little stiff some times depending on the sizing in the fabric. These scrunchies are NOT jersey knit, but the trade off is all the cute designs! Other fabrics include satin, velvet, seersucker, flannel, and occasionally woven fabrics. Each scrunchie has flat elastic tied inside to give maximum comfort and stability and finished with Liquid Stitch to give you a finish meant to last without creating a flat seam or add to the wait time!

DO WE SELL IN BULK?

If you're looking for team purchases, party favors, bridesmaid gifts, you found the right place! Just reach out 

HOW DO I TAKE CARE OF MY SCRUNCHIES? 

Try to take the best possible care of your scrunchies! The scrunchies (except satins) can be washed or submerged in water as the Liquid Stitch is waterproof, but I recommend hand washing only and air drying. 

HOW DO I TAKE CARE OF MY MUG? 

Each handmade mug is meant to stand the test of time with high quality outdoor grade vinyl and can be microwaved but are hand wash only.